Agreed household tasks
Agree a practical list of household cleaning tasks with the participant or their nominated contact.
Domestic cleaning / NDIS House CleaningCINNORA PROPERTY SERVICES · MELBOURNE
NDIS House Cleaning
Household cleaning planned around your preferences, routine and support needs.
Request this cleanScope, price and appointment confirmed with you.
Illustrative stock photographyUNDERSTAND YOUR SERVICE
What is ndis house cleaning?
This service is household cleaning organised around a participant’s preferences and the tasks agreed for their home. The conversation starts with what would make everyday living easier: a clearer kitchen, regularly cleaned bathroom or manageable floor-care routine. Funding arrangements and whether Cinnora is suitable for your circumstances must be confirmed before service begins.
GOOD FOR
Participants seeking an agreed household cleaning routine that respects their preferences.
ROOMS, SURFACES AND THE SMALL DETAILS01 02 03 04
What we clean.
These are the typical areas we discuss for your service. Your confirmed quote sets out the exact tasks, access and any extras.
Kitchen and bathroom cleaning
Clean accessible kitchen and bathroom surfaces according to the agreed priorities and access needs.
Accessible surface dusting
Dust clear furniture surfaces and shelves while respecting personal belongings and rooms that are off limits.
Vacuuming and mopping
Vacuum and mop suitable flooring, keeping access routes and drying considerations in mind.
Extras & scope to confirm
Contact us to discuss funding arrangements and service suitability before booking. Do not send medical or participant identification details in this form.
THE WORK BEHIND THE RESULTHow we approach
How we approach
your clean.
A clear sequence helps us focus on the agreed tasks and choose methods that suit the property.
Discuss your preferences
Tell us how you prefer visits to work, including communication, timing and any areas to avoid.
Confirm arrangements
We establish the cleaning scope, contact person and invoicing or funding requirements before starting.
Follow the agreed routine
Tasks are delivered to the household checklist, with changes discussed rather than assumed.
A LITTLE PREPARATION HELPS
Before we arrive.
Share practical access and communication needs. Please do not include medical records, participant identifiers or plan documents in the website form; discuss necessary arrangements directly.
YOUR PROPERTY IS INDIVIDUAL
Tell us what needs extra care.
Let us know about delicate finishes, existing damage and areas that are difficult to reach. We’ll discuss anything outside the agreed scope before additional work is undertaken.
MAKE AN INFORMED CHOICEIs this the right
Is this the right
clean for your space?
A few practical decisions help turn a service name into a plan that fits your property.
A routine or a reset?
A recurring visit maintains the areas you use every day. A deeper one-off clean gives more attention to accumulated build-up and overlooked edges. Tell us when the property was last thoroughly cleaned so the first visit can be planned realistically.
Whole home or a few priorities?
Start with the rooms that matter most, then list specific jobs such as an oven interior, internal cupboards or glass. Naming an extra is more useful than simply requesting everything; it helps us agree what can be achieved during your visit.
Occupied, empty or changing hands?
Furniture, belongings and packing boxes affect access. An empty home may allow more edges and interiors to be reached. For a move, share the handover deadline and arrange the clean around removalists, repairs and utilities.
FROM FIRST ENQUIRY TO FINISHED VISITKnow what
Know what
happens next.
Keep the agreed checklist handy. It gives you and the cleaning team the same reference for the work, priorities and any limitations.
Plan my ndis house cleaning →Before the visit
Share the address, property size, condition and your main priorities. Confirm the quoted tasks, price, access arrangements and appointment directly with Cinnora. Let us know promptly if the property or required work changes.
At the start
Point out existing marks, fragile finishes and any areas that need particular attention. An initial check helps identify access issues or work that differs from the description. Any additional scope should be discussed before it proceeds.
During the clean
Keep access routes clear and arrange a comfortable space away from the work for pets. Avoid walking through wet floors or moving items back into areas still being cleaned. Have a contact available if a decision is needed.
After the visit
Review the agreed areas and raise any questions with specific room or surface details. Follow the advice given for drying or returning items. For a recurring service, use feedback from the first visit to refine priorities for the next one.
COMPARE THE SCOPE, AS WELL AS THE PRICEWhat shapes
What shapes
your cleaning quote?
A useful quote describes the work. These details help us understand the time, preparation and equipment your clean may need.
Size & layout
Room counts, bathrooms, levels and stairs give more context than the address alone.
Condition & build-up
Tell us about heavy soil, recent works or areas that have not been cleaned for some time. Photos can help explain a specific concern when you contact us.
Surfaces & extras
Different materials need different care. List specialist surfaces and additional tasks separately so the quote can identify what is covered.
Timing & access
Share your preferred date, parking, lifts and entry arrangements. Include any handover deadline or time when the area must be ready to use.
Before you say yes
Check the task list, exclusions, total quoted price and appointment. Ask about equipment, product preferences, payment arrangements and any cancellation terms before confirming. A submitted enquiry is a request; your clean is booked once the details are agreed directly.
A FEW MORE DETAILSYour questions,
Your questions,
answered.
Can I book immediately using my funding?+
Please contact us first. Eligibility, payment arrangements and service suitability need confirmation; this page does not claim registered-provider status.
How long should I allow for the clean?+
The time depends on the agreed tasks, size, condition and access. Share a deadline or any time restrictions with your enquiry. Ask for an estimated visit duration when the scope is confirmed, and allow for drying where wet cleaning is involved.
Do I need to stay at home?+
Discuss whether you will be present or arrange access directly. Make sure someone can be reached during the visit if a question comes up. Avoid putting keys, alarm codes or other security credentials in the website enquiry.
Do I need to provide products or equipment?+
Confirm the equipment and products required for your particular service when arranging the quote. If you prefer a specific product, or a surface has manufacturer care instructions, mention this before the visit so suitability can be discussed.
Can I add another task or change my booking?+
Contact Cinnora with the extra task or revised date as early as possible. Additional work may need more time, a revised quote or a separate visit. Changes and availability should be confirmed directly before you rely on the new arrangements.
What if an area needs more attention afterwards?+
Contact us with the room, surface and concern so we can discuss it against the agreed checklist. Clear details help distinguish a missed task from permanent wear, staining or work outside the original scope.
How is the price worked out?+
The quote reflects the size and condition of the property, the agreed tasks, visit frequency and access. Extra areas or specialist treatments can change the time and price, so please include them in your enquiry.
What happens after I request this clean?+
The guided enquiry prepares your details for you to email to Cinnora. We’ll discuss the scope and confirm availability and price directly. A preferred date is not reserved until it has been confirmed.
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